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Shawnee State University is committed to addressing complaints and/or concerns about any aspect of our services. Every effort will be made to understand the complaint and/or concern and respond in an appropriate manner. 

The University also recognizes there may be instances when individuals will want to report anonymously regarding activities that may involve fraud or are in violation of university policies or state-of-Ohio ethical laws. Additional information regarding anonymous reporting can be found under the For the Campus & Community section on this page.

For Students

General Student Information

Students should consult the Office of the Dean of Students located on the second floor of the University Center for general information regarding student issues, academic concerns, records, and filing complaints. The online version of the Shawnee State University Student Code of Conduct can be found here. This code of conduct supersedes all previous versions and is the Code of Conduct in use immediately upon publication on shawnee.edu.

The student ombudsperson is someone who informally, confidentially (within the parameters of the law) and impartially helps students achieve resolutions to problems. Students may contact:

Dr. Linda Hunt
Ombudsperson
Administration Building, Room 140
(740) 351-3448

Harassment/Discrimination

For students who believe they have been subject to discrimination or harassment, including sexual harassment, the University offers a number of avenues for filing a complaint. The university policy that specifically addresses these issues, 5.03: Unlawful and Prohibited Discrimination. An individual can report to any official in the reporting chain (e.g. a student may report to the Vice President for Student Affairs, Provost, the offender's supervisor, the supervisor's supervisor, or affirmative action officer).

Students filing a complaint against another student should report it to the Dean of Students.

The alternative for any reporting point is the Title IX Coordinator: Report a Title IX Complaint

Another alternative for reporting sexual harassment is the EEO/Affirmative Action Officer:

Malonda Johnson
Human Resources, Administration Building
(740) 351-3484

Grade Issues

Students with concerns regarding grades should be referred to:

  1. Their instructor. If a student is dissatisfied with the results of that discussion, students should then contact:
  2. The appropriate department chair. If still dissatisfied, they should then contact:
  3. Their dean, and then if necessary, contact:
  4. The Provost.
Registration Issues

Students with questions or concerns regarding registration should contact:

Jennifer Hammonds, Office of the Registrar
Student Business Center, UC, 2nd Floor
(740) 351-4REG

Accessibility Issues

Student concerns regarding access for individuals with disabilities should be referred to:

Jim Weaver, Accessibility Services
Student Success Center, Massie Hall, 1st Floor
(740) 351-3276

For the Campus & Community

Harassment/Discrimination

For individuals with harassment/discrimination complaints, including sexual harassment, the University offers a number of avenues for filing a complaint. The university policy that specifically addresses these issues, 5.01: Equal Opportunity and Non-Discrimination/Harassment Interim Procedure (PDF)

The avenues available for reporting are:

For faculty members: report to the offender's supervisor or to the Provost.

For administrators, staff, or student workers: report to his/her immediate supervisor, or administrator who is above the supervisor.

Report a Title IX Complaint

The alternative for any reporting point is the EEO/Affirmative Action Officer:

Malonda Johnson
Human Resources, Administration Building
(740) 351-3484

Missing Campus Resident Student

If anyone from the University Community (student, employee or other individual) has reason to believe that a campus resident student has been missing for at least 24 hours, that person should immediately notify the Shawnee State University Department of Public Safety at 351-3232 or 351-3243 or in person at the University Security Office located in the Art Annex Building or contact 911.

Disability Issues

Campus and community concerns regarding access for individuals with disabilities should be referred to:

Dave Zender, (non-student issues)
Human Resources, Administration Building
(740) 351-3420

Environmental/Facilities Issues

Environmental or facilities issues, concerns regarding fire safety, or any potentially hazardous situations should be directed to:

Joe Van Deusen
Finance and Administration Suite, Administration Building
(740) 351-3310.

Campus Food Services Issues

Questions or concerns regarding the campus food services (Sodexo) should be directed to:

Bill Rockwell, University Housing
University Center, 2nd Floor
(740) 351-3555

Parking Issues

Questions or concerns related to campus parking should be directed to:

Department of Public Safety
Art Annex Building
(740) 351-3243

Complaints to the Higher Learning Commission

(University Accreditation)

Feedback about SSU may be made to the Higher Learning Commission.

Complaints to the Ohio Department of Higher Education

(Oversight of State Institutions)

Feedback about SSU may be made to the Ohio Department of Higher Education.